Client Success Executive

Are you looking for somewhere that isn’t just your ‘job’ – but where you become part of the working family? You will be involved in developing beautiful and practical marketing solutions, alongside a team of highly talented, curated people. Where you will live, sleep and breath the client, and you'll be fiercely proud of the company startup culture. 

In this role you will primarily conduct calls to check in with current clients and answer any queries they have as well as give advice on how they can maximise the return they are getting. You will schedule online meetings with customers, where you review the progress of their projects & system usage, make recommendations to enable them to achieve their goals and keep them up to date on the latest features from the development team.

If you’re stimulated by problem solving and can handle basic customer support enquiries (also part of your remit), then this may well be the role for you.

Required Experience

  • Minimum 2+ years experience in a client-facing/account management role
  • Knowledge of the media/digital landscape
  • Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations
  • Exceptionally organized, a quick learner who works well under pressure
  • Strong negotiation skills, comfortable discussing financial options, and dealing with cancellations
  • Can build and maintain relationships, manage expectations, and identify issues that require escalation
  • Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently are required
  • A 3rd level degree in either a Business discipline, Computer Science or similar.

In return you will recieve:

  • Superb training, designed to kick-start your career
  • Generous remuneration package with commission
  • Training allowance for professional qualification in Sales/Digital marketing
  • Great social events, monthly lunches and other team outings
  • A fantastic work hard/play hard start up environment

We’re looking for hard-working, competitive and self-motivated individuals who have exceeded already in similar roles and who want to grow their career in our fast-paced organisation.

For more information or to discuss in confidence, please contact CSR on 02892627488. Alternatively, to apply, click on the link below.

Crescent Specialist Recruitment (CSR) is an equal opportunities employer and we welcome applications from all sections of the community.

Crescent Specialist Recruitment (CSR) operates as both an Employment Agency and Employment Business on behalf of our clients.

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Job Details

  • Consultant: Raymond Younge Consultant
  • Telephone: 028 9262 7488
  • Job Reference: CSR008816
  • Location: Antrim, Belfast, Derry, Down, Lisburn, Londonderry
  • Job Type: Permanent - Full-Time
  • Salary: Not Disclosed
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